Shipping policy
We aim to get your beads and supplies to you as quickly as possible, wherever you are in the world!
Processing Time
Orders are typically processed and dispatched within 1–3 business days of payment being confirmed. During busy periods or sales, this may be slightly longer — we'll always keep you informed.
Shipping Zones & Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United Kingdom | 2–5 business days |
| Channel Islands (Guernsey, Isle of Man, Jersey) | 3–7 business days |
| European Union | 5–14 business days |
| Ireland | 5–10 business days |
| United States | 7–21 business days |
Delivery times are estimates and may vary due to customs processing, carrier delays, or busy periods.
Free Shipping Thresholds
We love rewarding our customers! Free shipping is available on qualifying orders:
- 🇬🇧 United Kingdom: Free standard shipping on orders over £35
- 🇺🇸 United States: Free shipping on orders over £65
- 🇪🇺 European Union: Free shipping on all orders
Shipping Rates
For orders below the free shipping threshold, shipping rates are calculated at checkout based on your location and order weight.
International Orders — Customs & Duties
Orders shipped outside the UK may be subject to customs duties, import taxes, or fees imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs. We recommend checking your local customs regulations before ordering.
Order Tracking
Where available, you'll receive a tracking number by email once your order has been dispatched. Please allow up to 24 hours for tracking information to update.
Lost or Delayed Parcels
If your order hasn't arrived within the estimated timeframe, please contact us at Beadenvy11@outlook.com and we'll investigate with the carrier on your behalf.